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Support Options
At CapeSoft we pride ourselves on delivering a high level of support with our products. There are a number of ways which you can get support from us, and these are listed below.
Please note, that while much of our support is free, we do reserve the right to charge for support if we feel that it is necessary. We will let you know beforehand though if any support is chargeable.
Sometimes no amount of support will help, and for this reason we have a very forgiving
refund policy
.
You can get support from us using one of the following methods;
Send us an email at
. Try and include as much information as possible, including screen shots where appropriate. The more information you give us the easier it is for us to help you.
Post a note to one of our public forums here [coming soon]
Enter details of you support request below and click on the Send button.
Support Form
Your Name:
Your Email:
Please check very carefully
Product Type:
CS TimeClocks (Hardware)
Time And Attendance
Clarion Accessories
Clarion Source Code
Accounting
Office Communication
Sports Performance
Other
Product:
Product Version:
Check the Help/About screen or the Global extension
Operating System:
Windows 7
Windows 2008
Windows Vista
Windows 2003
Windows XP
Windows 2000
Windows ME
Windows 98
Windows 95
Other
Steps:
Other:
Send
